At Wheelset Academy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website, submit an enquiry, register for a course, communicate with us, or use any of our services.
Last updated: 28 April 2026
Wheelset Academy provides accredited and skills-based training services, including machine operator training, occupational qualifications, safety training, artisan trade courses, IT courses, short courses, and related learner support services.
This Privacy Policy applies to all personal information processed by Wheelset Academy through our websites, online forms, WhatsApp, email, phone calls, social media platforms, learning portals, physical registration forms, payment processes, training activities, assessment processes and any other communication channels used by us.
We process personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act, 2013, commonly referred to as POPIA.
For the purposes of this Privacy Policy, “Wheelset Academy”, “we”, “us” and “our” refers to Wheelset Academy and its authorised representatives, staff members, branches, training centres and service providers acting on our behalf.
| Item | Details |
|---|---|
| Organisation Name | Wheelset Academy |
| Main Website | www.wheelsetacademy.co.za |
| Training Areas | Machine Operator Courses, Occupational Qualifications, Safety Courses, Artisan Trades, IT Courses and related training services. |
| Accreditation References | CETA, TETA and QCTO accredited training provider, where applicable to specific programmes. |
| Information Officer | Henry Wandera |
| info@wheelsetacademy.co.za |
We may collect personal information directly from you, from your employer or sponsor, from online forms, from third-party platforms used by Wheelset Academy, or during the course of providing training and learner support.
We do not intentionally collect full card numbers or banking passwords. Online card or electronic payments are normally processed by secure third-party payment providers.
In limited cases, we may process sensitive or special personal information where it is necessary for training, health and safety, legal compliance, assessment, accreditation, certification or learner support. This may include:
We may collect personal information through the following channels:
We collect and use personal information only where we have a lawful and legitimate reason to do so. We may use your personal information for the following purposes:
We may process your personal information based on one or more of the following lawful grounds:
If you submit an enquiry, register for a course, download a brochure, click a WhatsApp advert, complete a lead form or contact us through any of our platforms, we may contact you about the course or service you showed interest in.
We may contact you by:
We may also send you updates about related courses, promotions, intakes, payment options, registration dates, job assistance information or learner support services.
You may opt out of marketing messages at any time by replying “STOP”, unsubscribing from emails, or contacting us directly using the details provided in this Privacy Policy.
Our website may use cookies and similar tracking technologies to improve user experience, understand website traffic, measure advert performance and support remarketing campaigns.
We may use tools such as:
These tools may collect information such as your device type, browser, IP address, pages visited, actions taken on the website and whether you submitted a form or clicked a contact button.
You can control or disable cookies through your browser settings. However, disabling cookies may affect how some parts of our website function.
We do not sell your personal information. However, we may share your information where necessary for training, registration, compliance, certification, communication, payment processing or service delivery.
We may share personal information with:
Where we use third-party service providers, we take reasonable steps to ensure that they protect personal information and only process it for authorised purposes.
Wheelset Academy may keep learner records for training, certification, verification, accreditation, audit and compliance purposes.
Where certificate verification services are provided, limited information may be used to verify whether a certificate number, learner name, course name, issue date or competency record is valid. We will aim to limit certificate verification results to what is necessary for confirmation and fraud prevention.
We may process payment-related information to confirm bookings, allocate payments, issue invoices, manage learner accounts, process refunds and maintain financial records.
Where online payment providers are used, your payment information may also be processed by those providers in accordance with their own privacy and security policies.
We do not request or store your card PIN, online banking password or confidential banking login details.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law, accreditation requirements, audit standards, contractual obligations or legitimate business needs.
Examples of retention periods may include:
When personal information is no longer required, we will take reasonable steps to delete, destroy, anonymise or securely archive it.
We take reasonable technical, organisational and administrative measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
These measures may include:
Although we take reasonable steps to protect personal information, no system or method of electronic transmission is completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
Some of the platforms, systems or service providers we use may store or process information outside South Africa. This may include cloud hosting, email systems, CRM platforms, advertising platforms, analytics platforms or payment services.
Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that the information remains protected through appropriate safeguards, contractual arrangements or privacy controls.
Depending on applicable law, you may have the right to:
To exercise your rights, please contact us using the contact details provided below. We may need to verify your identity before processing your request.
You are responsible for ensuring that the personal information you provide to us is accurate, complete and up to date. This is especially important for learner registration, certificates, statements of results, invoices and official training records.
Wheelset Academy will not be responsible for delays, incorrect certificates, failed communication or registration errors caused by incorrect information supplied by you.
Our services are generally intended for learners who meet the entry requirements of the relevant course or qualification. If a minor applies for training or submits personal information, we may require consent from a parent, guardian, sponsor or legally authorised person, depending on the nature of the course and applicable requirements.
Our website may contain links to third-party websites, payment platforms, social media pages, WhatsApp catalogues, learning portals or external resources.
We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to read the privacy policies of any third-party websites or platforms you use.
If we become aware of a security compromise involving personal information, we will take reasonable steps to investigate, contain and address the incident.
Where required by law, we may notify affected individuals and/or the relevant regulatory authority.
If you are unhappy with how we process your personal information, please contact us first so that we can try to resolve your concern.
You also have the right to lodge a complaint with the Information Regulator of South Africa if you believe your personal information has been processed in a way that violates POPIA.
We may update this Privacy Policy from time to time to reflect changes in our services, systems, legal obligations, website tools, marketing platforms or operational requirements.
The latest version will be published on this page with the updated date. Continued use of our website or services after changes are published means you acknowledge the updated Privacy Policy.
If you have any questions about this Privacy Policy, your personal information, or how we process your information, please contact Wheelset Academy.
Email: info@wheelsetacademy.co.za
Website: www.wheelsetacademy.co.za
Pretoria / Hatfield: 353 Festival Street, Hatfield, Pretoria
Phone / WhatsApp: 078 365 9579
Kempton Park: Markem Office Building, 10 Margaret Avenue, Kempton Park
Phone / WhatsApp: 067 284 0660
Name:Henry Wandera
Email: info@wheelsetacademy.co.za
